Accessibility Statement
Sozzi Milano — sozzimilano.com
1. Introduction and scope
Ciocca S.p.A., owner of the Sozzi Milano brand (hereinafter "Sozzi"), is committed to ensuring the digital accessibility of the website sozzimilano.com in accordance with applicable European and Italian legislation.
This statement has been prepared in accordance with Italian Legislative Decree no. 82/2022, which transposes Directive (EU) 2019/882 (European Accessibility Act — EAA). The specific technical measures comply with standard EN 301 549 and are based on the Web Content Accessibility Guidelines (WCAG) version 2.2, conformance levels A and AA.
This statement applies to the following website, in all its language versions:
2. Legal framework
This statement has been prepared in compliance with the following provisions:
Directive (EU) 2019/882 — European Accessibility Act (EAA)
Legislative Decree of 27 May 2022, no. 82 — Italian transposition of the EAA
EN 301 549 V3.2.1 (2021-03) — Accessibility requirements for ICT products and services
WCAG 2.2 — Web Content Accessibility Guidelines (levels A and AA)
Law of 9 January 2004, no. 4 (Stanca Law) as amended
Legislative Decree of 10 August 2018, no. 106 — Transposition of Directive (EU) 2016/2102
3. Compliance status
The website sozzimilano.com is partially compliant with EN 301 549 and WCAG 2.2 level AA, due to the non-compliances and/or exemptions listed below.
3.1 Non-accessible content
The content listed below is not accessible for the following reasons:
3.1.1 Non-compliance with applicable legislation
Some product images may not have sufficiently descriptive alternative text (WCAG 1.1.1 — Non-text content).
Some colour combinations in promotional content may not meet the minimum required contrast ratios (WCAG 1.4.3 — Contrast minimum).
Some interactive features, such as filters, size and colour selectors and the Signature personalisation configurator, may not be fully operable using the keyboard alone (WCAG 2.1.1 — Keyboard).
Some dynamic content generated via JavaScript (e.g. cart updates) may not be adequately conveyed to assistive technologies (WCAG 4.1.2 — Name, role, value).
Focus management when navigating between pages may not always be optimal during client-side transitions (WCAG 2.4.3 — Focus order).
Some forms may have labels or instructions that are not sufficiently associated with their input fields (WCAG 1.3.1 — Info and relationships; WCAG 3.3.2 — Labels or instructions).
3.1.2 Disproportionate burden
The disproportionate burden exemption under Article 14 of Directive (EU) 2019/882 is not currently invoked.
3.1.3 Content outside the scope of the legislation
Third-party PDF documents published before 28 June 2025.
Third-party multimedia content embedded via external platforms (e.g. YouTube videos, social media widgets, external payment services).
4. Accessibility principles adopted (POUR)
Sozzi's approach to digital accessibility is based on the four fundamental principles defined by WCAG:
Perceivable: information and interface components are presented in ways users can perceive. We provide alternative text for images, adequate colour contrast and content adaptable to different presentation modes.
Operable: interface components and navigation are operable by all users. We ensure full keyboard navigation, sufficient reading time and no content that could cause seizures.
Understandable: information and interface operation are understandable. We declare the page language and use clear form labels, descriptive error messages and consistent navigation.
Robust: content is robust enough to be interpreted reliably by a wide variety of user agents, including assistive technologies. We use semantic HTML and ARIA attributes and ensure compatibility with screen readers.
5. Technology environment
The website sozzimilano.com is built with the following technologies:
Frontend: Next.js (React)
Backend / e-commerce CMS: Vendure
Web languages: HTML5, CSS3, JavaScript (ES6+)
Protocol: HTTPS
The site's accessibility has been assessed in the following environments:
Browsers: Google Chrome, Mozilla Firefox, Safari, Microsoft Edge (latest versions)
Assistive technologies: NVDA, JAWS, VoiceOver (macOS/iOS), TalkBack (Android)
Devices: desktop, tablet and smartphone
6. Accessibility measures adopted
Sozzi has adopted, and is committed to maintaining, the following measures to ensure the accessibility of its website:
Inclusion of accessibility among the core requirements in project specifications and technology procurement.
Integration of accessibility requirements into software development, testing and release processes.
Use of semantic, structured HTML markup with a correct heading hierarchy (h1–h6).
Use of ARIA attributes where needed to improve compatibility with assistive technologies.
Full keyboard operability for all interactive components.
Descriptive alternative text for all meaningful images.
Colour contrast ratios that meet WCAG 2.2 level AA (at least 4.5:1 for normal text, 3:1 for large text).
Responsive design to ensure usability on devices of different screen sizes and with zoom up to 200%.
Declaration of the main page language and of any sections in a different language.
Regular digital accessibility training for staff involved in managing web content.
Continuous monitoring and periodic accessibility audits using automated tools and manual checks.
7. Assessment method
The accessibility of sozzimilano.com has been assessed through a self-assessment carried out directly by Ciocca S.p.A. using the following methods:
Automated analysis with tools such as Lighthouse (Google), axe DevTools, WAVE and Pa11y.
Manual testing of keyboard navigation and tab order.
Testing with assistive technologies (NVDA and VoiceOver screen readers).
Colour contrast checks with dedicated tools.
HTML validation with the W3C Markup Validation Service.
8. Improvement plan
Sozzi is committed to the continuous improvement of its website's accessibility. Planned actions include:
Completing the review of alternative text for all product images — by Q2 2027.
Fixing the non-compliances identified in filters, product selectors and the Signature configurator — by Q2 2027.
Improving focus management in client-side transitions (Next.js) — by Q2 2027.
Full accessibility audit by an independent third party — by Q3 2027.
Checking and optimising contrast ratios in promotional content — ongoing.
Annual staff training on creating accessible content — yearly.
9. Feedback and reporting
Sozzi welcomes any report about accessibility issues found on its website. Users can send feedback, reports or requests for information in an accessible format through the following channels:
Email: e-shop@sozzicalze.it
Suggested subject: "Accessibility report — [short description of the issue]"
Phone: +39 030 9925926
Postal address:
Ciocca S.p.A. (Sozzi Milano) — Digital Accessibility Manager
Via Luigi Ciocca, 11 — 25027 Quinzano d'Oglio (BS), Italy
We undertake to respond to all reports within 30 working days of receipt. Where content cannot be made accessible, we will provide an equivalent accessible alternative.
10. Enforcement procedure
If users do not receive a satisfactory response to their report within the stated time, or consider the response inadequate, they may contact the competent authority:
Agenzia per l'Italia Digitale (AgID) — Digital Ombudsman (Difensore civico per il digitale)
Website: www.agid.gov.it
Reporting form: Report to the Digital Ombudsman
11. Provider details
Company name: Ciocca S.p.A. — owner of the Sozzi Milano brand
Registered office: Via Luigi Ciocca, 11 — 25027 Quinzano d'Oglio (BS), Italy
VAT number: IT00549760981
Website: sozzimilano.com
Accessibility contact: e-shop@sozzicalze.it
12. Date and review
Date this statement was prepared: 12 November 2026
Last updated: 12 November 2026
Assessment method used: self-assessment carried out by Ciocca S.p.A.
This statement will be reviewed and updated annually, or whenever substantial changes are made to the website.